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Privacy Policy

The purpose of this Privacy Policy is to tell you what personally identifiable information ("Personal Information") we collect about you during your visit to this Website and what we do with that information. Please read this Privacy Policy carefully as by accessing, browsing or otherwise using this Website you confirm that you have read, understood and agree to this Privacy Policy. Please note that the Privacy Policy also includes information about how we use cookies and by continuing to browse our site, you consent to our placing cookies on your computer (unless you have chosen to disable them via your browser). If you do not agree with any part of this Privacy Policy, you must not use the Website.

We respect your right to privacy and are committed to maintaining it. We only collect, store and process your Personal Information in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2011.

Please check back frequently to see any updates or changes to our Privacy Policy.

If you have questions about your Personal Information or our Privacy Policy, please contact us at info@harveymaria.co.uk


Personal Information we collect and why

When you set up an account on harveymaria.co.uk, place an order, enter any competition, promotion or prize draw, use a contact form, or sign up for our newsletter we may collect the following information from you:

Your name – so we know what to call you.
Email address – so we can email you order confirmations, delivery delays, offers etc.
Delivery/billing address – so we can deliver your goods.
Telephone number – we’ll only call if we have a delivery problem or to talk about your order.
Credit card details – we only ask for these when you place an order.
Password - so you can save your account details with us.

When you submit Personal Information to us this may also be associated with any general information about your visit/s to our site such as the URL you came from, the pages you have viewed and when you last visited them. We may collect this general information about your visit even if you have not submitted any Personal Information to us - but in this case, the general information about your Website activity would be completely anonymous.

Any information about your activity on the site is used for statistical purposes, to improve our site, and to provide you with a more personalised experience. For more information see our 'use of cookies' section below.


How we keep your information safe

We use the latest secure server technology to ensure that your Personal Information is protected to the highest standards.

We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security.

This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.

The encryption technique we use is the highest standard available for e-commerce and certified by VeriSign, the world's most respected certification body for Internet firms.

We also want you to know that we will never sell or pass your Personal Information on to other companies.


E-mail Marketing

We invite you to add your email address to our occasional mailing list so that we can inform you of new products and promotions from time to time.

You may opt out from any email marketing by using the unsubscribe links at the bottom of the marketing emails.


Use of cookies 

What are cookies and how do we use them?

Cookies are small text files that are placed on your computer or mobile phone when you visit the Harvey Maria Website and other sites on the internet. They are not harmful and do not contain any Personal Information such as your home address, date of birth or credit card details.

Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to buy from us whilst other cookies enable us to give you a better, more personalised experience.

The ‘NLShopperId’ cookie for example, allows www.harveymaria.co.uk to remember the items a users adds to their cart. If the user does not enable this cookie the checkout will be rendered inoperable. Whereas the google analytics cookies can allow us to better understand which content on the site we need to improve to provide our users with a better experience.


Are cookies safe?

Yes – they don’t harm your computer.
Yes – they do not contain any information that could be used by others to identify you personally.
Yes – they do not contain any confidential details such as your email address or payment details.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.co.uk/goodtoknow/data-on-the-web/cookies.


Can I turn off cookies?

Harvey Maria use cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our Privacy Policy, we require your consent to use them.

To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer's hard drive. For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.

However please understand that if you choose not to consent to the use of cookies, your experience of our site will be significantly diminished and many core operations of the site, including (but not limited to) adding products to your shopping basket will not function at all.


Which cookies are used on www.harveymaria.co.uk?

The table below provides information about which cookies are currently active on www.harveymaria.co.uk and the function of these cookies (what they are used for).

Cookie name Description
NS_VER
NLSD<#>
These cookies allow us to route HTTP requests to application servers. Blocking these cookies can impact functionality on the site.
NLShopperId This cookie is used to identify the cart, so that the site can remember items added to your cart. This cookie is needed for basic commerce functionality. Blocking this cookie renders checkout inoperable.
AKDC

This cookie is needed so that our users are able purchase products from us using Paypal's payment service. Blocking this cookie will prevent you from paying with Paypal on our site.

NLPromoCode When you come to the site in response to a promotion, this cookie is used to remember the discount code applied to an order. For example, in a promotional email offering a discount on certain products.
NLPartnerId This cookie is used to remember the source that referred you to the site, and to attribute a sale to that source.
JSESSIONID Unique identifier set for each user's browser. Allows log analysis to determine the number of unique users of the this Website.
NLVisitorId This cookie is used by the our Analytics module to track the shopper's online visit, and the pages they visit.
_ga; utma; utmb; utmc; utmx; _dc_gtm_UA-36814382-1 ; utmxx; utmz These cookies are used for Google Analytics tracking. It does not use any customer information. Blocking these cookies;will prevent Google Analytics from recording your anonymous user behaviour on our Website
Facebook Pixel The Facebook pixel is a piece of JavaScript code that enables us to measure, optimize and build audiences for our Facebook ad campaigns. See more info here.
Social Cookies We include social share buttons on our site to allow you to share site content on various social media platforms including Twitter, Facebook, Google+ and Pinterest. If you do 'share' content from our site, these these social networks may or may not send you cookies. We don't control the settings of these cookies so please check the relevant third party websites for more information and about how to manage them.
FAQ

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